We are always here to help. In case of emergency or to setup an appointment call us at

905-403-8118

FAQs

Q?

Do you know what my dental plan covers?

A.

Unfortunately not.

Your dental plan coverage is determined by you and your employer. We can help you understand your coverage and assist you in obtaining pre-determinations for treatment. You can also discuss details of your plan with your employer’s human resources department.

Q?

Can I use my dental insurance to pay for my treatment?

A.

Yes you can! Permitting your insurance allows for direct payment to the dental office. Treatment recommendations are based on your oral health needs, which may differ from what your insurance plan covers. You have the right to refuse recommendations. Make sure you understand the implications of refusing or delaying any recommended treatment may have on your health.

Q?

What’s the different between store bought whitening kits and the whitening kits my dentist offers?

A.

Whitening kits sold in stores do not come with the added safety of having your dentist monitor any possible side effects. They also came with a one-size- fits-all tray that hold the whitening material and is more likely to leak the chemicals into your mouth. Store bought whitening kits also are not as strong as the product your dentist offers.

Dentist use products with stronger whitening content, but they give patient careful instructions to follow. They are also trained to spot and treat any possible side effects that patients may report during the whitening process. In addition, if a tray is needed to apply the whitening material, your dentist will supply you with a custom-made tray, because products provided by your dentist is much stronger then store bought material, providing better results

Q?

When should I take my child to the dentist for the first time?

A.

It is important to get an early start on dental care, so that your child will learn that visiting the dentist is a regular part of health care. Making your child’s first visit a positive experience is crucial to their oral health and cooperation - one very important reason why it is best to visit before problems develops.

If you’re a nervous dental patient, ask your spouse or a relative to take your child to their dental visit. If your child senses that your nervous he or she will feel nervous too. When you talk to your child about their first visit keep it simple and positive and avoid using phrases like “it won’t hurt” or “don’t be scared”

Q?

Do I need x-rays at each visit?

A.

How often you need to have x-rays also depends on your oral health. A healthy adult, who has not had cavities or other problems for a couple of years, probably won’t need x-rays at every cleaning appointment. If your dental situation is less stable and your dentist is monitoring your progress you might require x-rays a little more frequent.

Remember that digital x-rays deliver very little radiation and are a vital tool for your dentist to ensure that small problems don’t develop into bigger ones.

Q?

Do I really have to go the dentist every 6 months?

A.

How often you go to the dentist for routine exam and cleanings depends on your oral health needs, and how well you care for your teeth at home. The goal is to catch problems or cavities while they’re small.

Ask yourself the following questions:

  1. Do I floss every day?
  2. Do I brush twice daily?
  3. Do I eat a well-balanced diet, and limit sweet and sticky foods?

If you answer yes to these, then chances are you have good oral hygiene, but it not then its probably a good idea to have a professional inspect and clean your teeth with advance and gentle methods.

Q?

Do you have any student discounts or plans?

A.

YES!

We accept all student plans. Clarkson Dental Centre has recently joined the student network, and students can find a link to our website directly from the student care website.

Likewise you can find all dental centers which are a part of this great network here.

Q?

Can I use my existing insurance to pay for medical treatments?

A.

Yes of course

Q?

Is your office hypo-allergenic?

A.

We strive to be as accommodating as possible to all our guests and patients. That is why we use scent-less and perfume free materials as much as possible.

Q?

Can I bring my kids to the office?

A.

We do have a kids corner, with some toys, a horsie and of course Disney movies. Hopefully they'll have some fun waiting.

Q?

Are you available on the weekends?

A.

Yes, but please call in to make sure. In general we do practice on the weekends to suit the needs of our patients, however we do not have set hours for Saturday and Sunday.